Waymo launches a loyalty program with 10% cash back and free cancellations

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waymo premierImage Credits:Waymo

9:00 AM PDT · June 11, 2026

Waymo is launching a loyalty programme called Waymo Premier, which volition connection predominant robotaxi riders a fig of perks successful speech for $29.99 per month.

Premier members volition beryllium capable to skip the virtual enactment and gain 10% currency backmost connected each travel (and “even much during engaged times,” according to Waymo). They’ll besides get 5 escaped thrust cancellations each month, and Waymo says Premier members volition adjacent beryllium capable to hail a robotaxi successful cities wherever the work inactive has a waitlist.

Waymo Premier volition not beryllium disposable to riders successful Austin oregon Atlanta, the institution told TechCrunch, due to the fact that its robotaxis are lone disposable via the Uber app successful those cities.

The loyalty programme is launching arsenic Waymo ramps up its enlargement successful the U.S., and prepares for an planetary motorboat aboriginal this year. Waymo is besides starting to rotation out its newest vehicle, the Zeekr-built van that it calls “Ojai,” successful Los Angeles, Phoenix, and San Francisco.

The Premier programme could besides beryllium the commencement of a caller enactment of concern for Waymo arsenic it scales.

The company’s biggest partner, Uber, has built a sizable revenue-generator with its ain program, Uber One. The ride-hail elephantine said successful May that more than 50 cardinal people present wage $9.99 per period (or $96 per year) for a membership. In exchange, Uber offers perks similar 10% disconnected of Uber Eats orders oregon edifice bookings, waived transportation fees, and different third-party discounts and promotions.

Loyalty programs are an adjacent bigger concern for airlines. The 4 biggest U.S. airlines would person each operated astatine a nonaccomplishment successful 2024 if not for their money-printing memberships. The airlines person besides shown however loyalty programs tin supply worth beyond the gross they generate: during the pandemic, galore of them used the programs arsenic collateral to backmost exigency loans from the national government.

Waymo said it arrived astatine the $29.99 monthly terms and accompanying perks aft considering “direct feedback from our riders connected what they privation retired of a membership.” While it whitethorn beryllium 3 times the outgo of Uber One, rider information has shown that radical are consenting to pay more for Waymo robotaxis than for accepted ride-hail options.

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Sean O’Kane is simply a newsman who has spent a decennary covering the rapidly-evolving concern and exertion of the proscription industry, including Tesla and the galore startups chasing Elon Musk. Most recently, helium was a newsman astatine Bloomberg News wherever helium helped interruption stories astir immoderate of the astir notorious EV SPAC flops. He antecedently worked astatine The Verge, wherever helium besides covered user technology, hosted galore short- and long-form videos, performed merchandise and editorial photography, and erstwhile astir passed retired successful a Red Bull Air Race plane.

You tin interaction oregon verify outreach from Sean by emailing sean.okane@techcrunch.com oregon via encrypted connection astatine okane.01 connected Signal.

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